Mainframe implementation services: deployment and support

Your challenge

Getting a new mainframe solution live is only the first step. You also need to keep it current as your infrastructure changes, make sure your teams can use it independently, and adapt it to reflect how your organization actually works, without disrupting your operations.

Our approach

We support you through the full lifecycle of your mainframe solution: installation and upgrades, migration when your environment evolves, hands-on training, and custom dashboards or data collectors built around your needs. Each engagement runs in project mode, with support from Zetaly’s technical and commercial teams throughout.

What you get

01

Rapid, low-disruption integration into your existing environment

02

Access to the latest features and fixes as our products evolve

03

Teams trained to use and maintain the solution independently

04

Dashboards and data collectors tailored to how you work

05

Lower risk on upgrades, migrations, and infrastructure changes

Installation & upgrade

We deliver the latest software packages, review your environment's technical specifics, and support the installation so your solution is validated and your team is ready to manage it from day one.

Migration

When your infrastructure or technical strategy changes, we analyze your existing setup, define the migration scope, and implement the transition to keep your solution compatible and up to date, with minimal interruption to your environment.

Training

We define objectives with you and deliver mainframe training on-site at Zetaly, at your location, or through documentation, videos, and user groups, so your teams reach full autonomy on the solution.

Personalization

Personalization means adapting the solution to how your organization actually works. For ZAC, that means configuring the tool to match your specific environment and capacity objectives. For ZDP and ZSI, it means building custom dashboards and data collectors around your specific reporting and data needs, with hands-on coaching to help your team capture and visualize the right information.

Frequently Asked Questions

What’s the difference between an installation/upgrade and a migration?

Installation and upgrade covers deploying a new solution or moving to a newer version in your current environment. Migration applies when your infrastructure or technical strategy changes and the solution needs to adapt to match, for example after internal restructuring or a major product update.

Do we need any prior experience before training starts?

No. Training sessions are tailored to your team’s starting point, whether that means onboarding new employees or updating the skills of a team that already uses the solution after a product change. We define objectives together before each session begins.

Can Zetaly build custom dashboards for our specific needs?

Yes. Our personalization service creates custom dashboards and data collectors tailored to your environment, with hands-on coaching to help your team capture and analyze the right data. We define your objectives together before any customization begins.

Is training available on-site or remote?

Training can take place on-site at Zetaly, at your location, or through supporting formats such as technical documentation, blogs, videos, and user groups, so your team can keep learning between live sessions.

Will a migration disrupt our existing environment?

We aim for minimal interruption. Before implementing a migration, we analyze your existing infrastructure and define the migration scope together, so the transition maintains compatibility and keeps your environment running throughout the process.

What’s the difference between installation/upgrade and personalization?

Installation and upgrade get the standard solution running in your environment. Personalization goes further: for ZAC, that means configuring the tool to your specific context and objectives; for ZDP and ZSI, it means building custom dashboards and data collectors tailored to your data and reporting needs.

Who do we work with at Zetaly during deployment?

Each engagement runs in project mode with support from Zetaly’s technical and commercial teams, who work with you to define objectives, validate results, and keep mainframe implementation on track from start to finish.

Who do I contact if I need a service that isn’t listed here?

Use the contact form and select “Other” as the service type. We offer tailor-made services for needs outside our standard deployment offerings, and we’ll follow up to scope what you need.

Ready to get your mainframe solution live and supported long-term?

Tell us where you are in your deployment and we’ll take it from there.