Support

Elevate Your Experience with our Dedicated Support Services

In today’s rapidly evolving digital landscape, IT organizations are under increasing pressure to swiftly deliver new solutions that address the technical, economic, and business challenges they face. To facilitate the optimal development and deployment of these solutions, Zetaly offers comprehensive end-to-end support, empowering our clients to harness the full potential of Zetaly’s key features.

In this section, we provide you with comprehensive documentation to empower you with the knowledge and tools necessary to harness the full potential of our Zetaly products. Whether you are a developer integrating our platform, an IT professional configuring system settings, or a user looking to explore advanced features and new releases, this documentation is your go-to resource.

We understand that a solid understanding of our platform's technical aspects is essential for seamless integration, efficient operations, and innovation. That's why we have developed this documentation to offer clear explanations that will help you make the most of our platform's capabilities.

We continually update and expand our technical documentation to ensure that you have access to the latest information and features. If you have any questions or need further clarification, our dedicated support team is just a click away, ready to assist you on your technical journey.

At Zetaly, we value your time and understand the importance of seamless IT operations for your business. Our support team is committed to swift response times and efficient issue resolution, ensuring minimal downtime and maximizing productivity for your organization. Your success is our priority.

To ensure you always have access to the most reliable, secure, and up-to-date version of our software, Zetaly follows a structured and transparent release management process.

The release policy is as follows:

• Major Releases introduce substantial new features and architectural changes. We actively maintain the two most recent major versions — the current (N) and the previous (N-1).
• Minor Releases are available for the current major version (N) and provide functional enhancements and improvements that do not significantly alter the core architecture.
• Critical Patch Releases address urgent issues such as security vulnerabilities or critical defects. These are provided for both supported major versions (N and N-1).

All releases are subject to internal quality assurance, testing, and review before deployment. 

Zetaly Suite: Zetaly Data Platform & Zetaly Service Intelligence

Release Note

Link to our latest release note for Zetaly Suite: https://docs.zetaly.io/docs/release-note-500-1